Tag Archives: business

Online community roles: 3. the Member Services Manager

In my previous posts about the roles and tasks within an online community or community-based social network, I discussed the roles of the Community Editor and Community Facilitator. Both these roles, but particularly that of the Community Facilitator, are really a combination of roles, but it helps to categorise the

Online community roles: 2. the community facilitator

The core principle of The Cohesion Model for Sustainable Online Communities and Social Networks (as described in my previous post on 13th November) is that there are effectively three levels within a community – the Public, the Community or Collaborative, and the Private or Individual level.  There is a role associated

« Older Entries